FAQs
Here to help you…
At Nationwide Fencing Supplies Ltd., we understand that choosing the right fencing solutions can raise a few questions – whether you’re a DIY enthusiast, a landscape gardener, or a professional contractor. To make things easier, we’ve compiled answers to some of our most commonly asked questions below, covering everything from delivery times to order and returns information.
If you still can’t find what you need? Don’t hesitate to contact our expert team – we’re always happy to help.
Shopping and Payment Information
Where can I view my invoice?
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Where can I view my invoice?
ToggleAfter placing your order with Nationwide Fencing Supplies Ltd., a PDF invoice will be automatically sent to the email address you used at checkout. This receipt includes full details of your fencing order — whether you purchased timber fence panels, concrete posts, or security fencing systems. If you haven’t received it or need another copy, feel free to get in touch and we’ll be happy to resend it.
How do I find the delivery charge calculation to my address?
ToggleAt Nationwide Fencing Supplies Ltd., we make it easy to check your delivery costs before placing your order. Simply add your chosen fencing products, such as timber panels, concrete posts, or temporary fencing, to your basket and enter your delivery postcode. Your shipping charge will be automatically calculated and clearly displayed before you proceed to checkout — giving you complete clarity and no hidden costs.
How long will delivery take?
ToggleTypical delivery times range between two and seven working days, depending on your location and the availability of the items ordered. We work hard to ensure your fencing and building materials arrive promptly and in excellent condition.
Need your order sooner?
We offer express and urgent delivery options for certain products and locations. To arrange a faster delivery, please contact our team directly on 0151 203 2102, and we’ll be happy to assist.
Will I receive the same product that I see in the picture?
ToggleOrders and Returns
How long do I have to return an order?
ToggleThe legal right of return is 14 days to cancel the order after receiving it, and a further 14 days to send most goods back for a full refund (including outward delivery costs), even if there’s no fault. However, you’ll usually need to pay for the return delivery.